Atlanta Pioneers Asset Management at World’s Busiest Airport

Atlanta’s Hartsfield-Jackson is the first international airport in the country to achieve ISO 55000 Certification, an international standard for asset management rare to U.S. business. In October of 2018 the transportation giant poised for recognition on a global scale as Atlanta Airlines Terminal Company (AATC) accepted their award.

“In the busy, day-to-day world of the airport that never sleeps, higher-level strategy and responses can get lost,” said Donna Ahlrich, Continuous Improvement Industrial Engineer at AATC. “Working to achieve ISO 55001 has given us the tools to be proactive rather than reactive. We will use this certification to continue to commit to delivering world-class facility services to maintain our airport’s reputation as one of the world’s best-maintained passenger terminal complexes in the world.”

What has ISO Certification done for Hartsfield-Jackson?

On September 23, 2019 at the 6th Asset Leadership Week in Washington, D.C., Gary Merrow, Vice President of Facilities at AATC, spoke about what they’ve accomplished at Hartsfield-Jackson a year after achieving ISO 55000 accreditation.

The ISO fundamentals focused specifically on the airport’s Central Utility Plants, or as Merrow called it, the Big Airport’s Little City. Completion of a surveillance audit for both domestic and international terminals means servicing a system that supports 280,000,000 kWh of power ⁠— the equivalent of 25,000 homes. Merrow also reported stronger documentation of existing processes, the development of a five-year road map and a significant reduction in operating costs.

For travelers, ISO Certification translates to safe, reliable and memorable experiences through high-performing organizations using proven asset management techniques.

Why ISO 55000 and who does it benefit?

For Merrow, the benefits of using ISO 55000 relate directly to risk. Best-in class facilities are aware of risk impact and how to respond resulting in fewer disruptions and rapid recoveries. Being able to justify asset-risk management decisions with improved communication and better data help move organizational programs from proactive to reactive, enhancing accountability across all assets.

But the benefits of better asset management aren’t limited to internal groups. Happier customers, clients and airlines positively affect the airport’s bottom line.

For a full list of benefits, download this comprehensive whitepaper: “Asset Management in High Performance Organizations,” to learn about the rise of a new international standard and how ISO 55000 can work for you.

Who is AATC?

The Atlanta Airlines Terminal Company (AATC) maintains and operates 7.2 million square feet that make up the Central Passenger Terminal Complex (CPTC) at Hartsfield-Jackson International Airport. The privately held company services 55,000 employees and over 100 million airline passengers each year.